Privacy Policy

Effective Date: March 11, 2026

Mobile Tailor LA (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide through our website.

1. Information We Collect

When you use our website, submit a request, or contact us, we may collect the following information:

Name
Phone number
Email address
Neighborhood, city, or service area information
Garment details, alteration requests, and related notes
Photos or files you choose to upload or send
Any other information you voluntarily provide through forms, text messages, phone calls, or email

We may also collect limited technical information automatically through our website platform, such as:

IP address
Browser type
Device information
Pages visited
Cookies or analytics data

2. How We Use Your Information

We use the information you provide to:

Review and respond to quote or pickup requests
Communicate with you by text, phone, or email
Confirm service details, scheduling, pickup, delivery, or fitting needs
Provide customer support
Improve our website and customer experience
Maintain business records related to services requested

3. How We Share Information

We do not sell your personal information.

We may share your information only when necessary to operate our business, such as with:

Website and form providers (such as Wix)
Email or communication platforms
Payment processors or invoicing platforms, if applicable
Service providers that help us run our business

We may also disclose information if required by law.

4. Cookies and Analytics

Our website may use cookies or similar technologies to improve site functionality, understand visitor activity, and enhance the user experience.

If enabled, third-party tools such as Wix analytics or other website tools may collect limited website usage data.

5. Text, Phone, and Email Communications

If you submit your information through our website or contact us directly, you consent to being contacted by Mobile Tailor LA by text message, phone call, or email regarding your request, quote, scheduling, or related customer service matters.

Message and data rates may apply depending on your mobile carrier.

6. Photos and Garment Information

If you send garment photos or upload images, those images may be used solely for evaluating your request, providing a quote, confirming service details, and supporting the alteration process.

We do not use customer garment photos for marketing or public posting without your permission.

7. Data Security

We take reasonable steps to protect the information you provide. However, no website or method of electronic transmission is completely secure, and we cannot guarantee absolute security.

8. Third-Party Services

Our website may use third-party tools or services, including website hosting, contact forms, analytics, payment processors, or communication platforms. These third parties may have their own privacy practices.

9. Your Choices

You may contact us at any time to:

Ask what information we have collected from you
Request corrections to your information
Request that we delete your information, subject to legal or business recordkeeping needs
Ask us to stop contacting you for non-essential communications

10. Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children through our website.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.

12. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

Mobile Tailor LA
Email: book@mobiletailorla.com
Phone/Text: (818) 293-7119